• Marketplace Model in Recruiting:

  • Initially operated as a lead generation agency charging placement fees (15%)
  • Evolved into talent marketplace with weekly refreshed candidate database
  • Key learning: Marketplace model not necessarily superior to traditional agency model
  • Works best at scale but requires significant software investment
  • Better suited for high-volume segments like temp staffing

• Client Expectation Management Framework:

  • Don’t take initial requirements as fixed/final
  • Challenge assumptions and understand underlying needs
  • Regularly reconfirm requirements as they often change
  • Focus on solving core pain points rather than just executing stated requirements
  • Major value-add comes from coaching clients to adjust expectations

• Brand Building Approach for Recruiters:

  • Show consistent presence on LinkedIn through regular posts and interactions
  • Focus on micro-interactions to demonstrate human element
  • Build relationships through content creation (podcasts, videos, etc.)
  • Aim for 1-2 years of visible industry presence
  • Creates trust and improves response rates from candidates

• AI Impact Assessment Framework:

  • More noise in outreach requiring stronger human element
  • Better signal extraction from unstructured data
  • Enhanced candidate research capabilities
  • Improved conversation analysis through AI note-taking
  • Focus on brand/relationships to stand out from AI-generated content

• Long-Term Success Strategy:

  • Build relationships across industry (competitors could be future employers)
  • Keep options open through positive interactions
  • Focus on learning and community involvement
  • Ensure business model is scalable beyond initial success
  • Plan for 5-10 year horizon rather than short-term gains

• Investment Evaluation Framework:

  • Team dynamics as primary factor
  • Market potential and timing
  • Defensibility and scalability of model
  • Need for unique market insight/angle
  • Understanding of realistic growth limitations in recruiting industry