Highlight 74
• Effective Planning Framework:
- Spend 45-60 minutes at end of day planning for tomorrow
- Focus on desired outcomes/results, not just tasks
- Research people to call and prepare conversation points
- Create targeted call lists with clear purposes for each contact
• Building Sustainable Business Model:
- Develop strong systems and processes that can operate without founder
- Maintain diverse client mix (avoid over-reliance on single clients)
- Build succession planning with trained internal management
- Focus on current relationships and run rates over historical goodwill
• Team Building Methodology:
- Establish clear “sandbox rules” - defined boundaries and expectations
- Create standardized systems/processes everyone follows
- Build culture focused on continuous improvement
- Provide clarity on objectives, processes and acceptable performance levels
• High Performer Identification Framework:
- Look for “gonna bes” vs “wannabes”
- Seek candidates who have:
- Demonstrated resilience through past adversity
- Self-initiative in previous roles
- History of managing projects/responsibilities
- Strong work ethic and discipline
• Network Development Approach:
- Intentionally build network of “bird dogs” (referral sources)
- Focus on developing long-term relationships vs transactional connections
- Target specific people/roles to add to network
- Aim to make job easier year-over-year through expanded network
• Leadership Development Philosophy:
- Create environment people choose to follow
- Focus on developing and valuing team members
- Balance between giving direction and enabling autonomy
- Measure success by learning/growth vs just results
• Professional Growth Framework:
- Identify annual learning objectives
- Seek opportunities for discomfort/stretching
- Focus on excellence vs just being “good enough”
- Balance technical skills with relationship building