Highlight 34
• Relationship-Building Framework:
- Focus on building long-term relationships over transactional interactions
- Keep in touch with candidates through career transitions
- Maintain contact with past placements and clients
- Provide value and advice even when there’s no immediate opportunity
- Follow up with people who take jobs to maintain relationships
• Candidate Interview Methodology:
- First call: 30-minute initial screening
- Second call: 1-hour deep dive
- Focus on asking “how” and “why” questions
- Dig into challenges candidates have overcome
- Listen intently and show genuine curiosity
- Avoid interrupting (use double mute system)
• Executive Search Process:
- Cover the entire market before presenting candidates
- Focus on finding top 5 candidates globally for each role
- Present comprehensive market data and analysis to clients
- Create detailed reports showing:
- Number of candidates contacted
- Response rates
- Reasons for disqualification
- Market mapping data
• Communication Strategy:
- Deliberate approach to tone and delivery
- End questions on a downward note
- Focus on listening more than talking
- Maintain professional boundaries
- Avoid overselling or making situations seem better than they are
• Expectation Management Framework:
- Set clear expectations upfront with all parties
- Focus on preventing surprises
- Be honest about challenges and potential issues
- Don’t hesitate to recommend against hiring if red flags appear
- Provide candid feedback to both clients and candidates
• Business Development Approach:
- Focus on excellent execution of current work
- Build reputation through quality deliverables
- Leverage referrals and word of mouth
- Maintain high standards in candidate selection
- Create content and share knowledge publicly
• Quality Control Process:
- Thorough market coverage before presenting candidates
- Regular client updates with data-driven reports
- Careful documentation of all interactions
- Track market feedback and compensation data
- Maintain high standards for candidate qualification