Highlight 88
• Traditional Percentage-Based Model:
- Based on percentage of candidate’s salary
- Benefits: Naturally accounts for salary inflation over time
- Key Issue: Small percentage drops (e.g. 20% to 15%) actually represent large revenue losses (25% fee reduction)
• Good-Better-Best Pricing Framework:
- Three-tiered service offering with increasing value and price at each level
- Shifts conversation from price negotiation to value proposition
- Allows clients to self-select service level based on needs
- Should present all three options to establish price anchoring
- Industry-specific benefits can be built into each tier (e.g. payment terms for construction)
• Value Communication Strategy:
- Avoid technical terms like “contingent” and “retained” with clients
- Focus on communicating specific value relevant to client’s pain points
- Break down recruitment process into 7 stages with multiple components
- Demonstrate differentiation through detailed service delivery approach
• Pricing Psychology Principles:
- Anchor pricing: Using premium tier to set price expectations
- Choice architecture: Giving options rather than single price point
- Value-based pricing: Aligning fees with perceived value delivery
- Avoiding percentage-based mental traps in negotiations
• Modern Pricing Best Practices:
- Move away from salary-based fee increments
- Build in upfront payment components (like other B2B services)
- Focus on niche expertise to justify premium pricing
- Maintain pricing discipline rather than matching competitors
- Package services based on specific client segment needs
• Value Recognition Framework:
- Understanding and articulating existing value proposition
- Breaking down recruitment process into concrete deliverables
- Demonstrating expertise through market specialization
- Connecting pricing to actual value delivered rather than industry norms