• Relationship Capital Framework: A strategic approach to building and maintaining professional connections

  • Regular, consistent communication (weekly client updates)
  • Providing value beyond placements (consulting, process improvement)
  • Focus on building referral networks
  • Long-term relationship nurturing over transactional interactions

• Client Intake Methodology: Structured approach to new client onboarding

  • 12-question intake template
  • Comprehensive information gathering
  • Focus on understanding enough detail to appear as an internal team member
  • Goal of answering candidates’ first 5 questions

• Communication Strategy:

  • Weekly scheduled client updates (Friday morning calendar reminder)
  • Multi-channel approach (email, text, phone)
  • Over-communication during long recruitment cycles
  • Regular progress updates, especially for extended searches

• Medical Industry Sourcing Framework:

  • Utilizing specialized databases (Practice Match, Profiles LLC)
  • Healthcare-specific platforms (Heartbeat.ai, Doximity)
  • State practitioner lists
  • Heavy emphasis on referral networking
  • Cross-border recruitment considerations

• Content Marketing System:

  • LinkedIn Lives as primary content vehicle
  • Multi-platform streaming (StreamYard to LinkedIn, YouTube, Twitter, Facebook)
  • Focus on engagement over likes
  • Converting content viewers into leads

• Business Development Approach:

  • Referral-based (90% of business)
  • Advisory services integration
  • Cross-border business structure (US/Canada)
  • Focus on long-term client relationships

• Recruitment Process Management:

  • Extended timeline management (6-12 months for physician placements)
  • International licensing considerations
  • Strategic planning for different healthcare systems
  • Balance between corporate and private sector clients

• Personal Productivity System:

  • Calendar-based reminders for relationship management
  • Tools integration (Sourcewell, Freelate for sequencing)
  • Structured communication schedules
  • Balance between immediate action and strategic patience

• Client Service Model:

  • Executive search approach for medical positions
  • Consulting services integration
  • Process improvement offerings
  • Focus on organizational impact beyond placements